How to Create a Bad Website and Lose Your Customers

September 14th, 2010

You’ve heard of “How To Win Friends and Influence People,” Dale Carnegie’s classic book on developing effective people skills? It delves into simple techniques for success in both business and personal life: refraining from criticism, expressing sincere appreciation, remembering to smile, remembering names, being a good listener. The latter half of the book, the “influence people” part, suggests ways to persuade people to your way of thinking without causing offense or resentment. Read the rest of this entry »

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