You’ve heard it a million times, “it can cost your business five, six, maybe as much as seven times to get a new customer than it takes to keep a customer”.
Most business owners expect customer service alone to solve this problem but in the age of interactive media, high profile branding and social media, things like brand appeal, user experience and cyclical sales systems are key.
It’s important that your brand is associated with something your customers and staff can both feel good, something that sets you apart from the competition.
When it comes down to it, we’re not just marketing experts, we’re profitability experts. “A penny saved is a penny earned”. That’s also true with increasing business efficiency and reducing wasted time. We’ll take all these things in consideration when building your web presence or custom application.